Refund Policy

Refund Policy

Effective Date: 01/11/2024

At Shop Inlightsky, we are committed to ensuring your satisfaction with your purchase. If you are not entirely satisfied with your order, our Refund Policy outlines the conditions and process for refunds, exchanges, or returns.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

1. Timeframe: Refund requests must be initiated within 7 Days of receiving the product.
2. Condition of Item: The item must be unused, undamaged, and returned in its original packaging with all tags, labels, and accessories intact.
3. Proof of Purchase: A valid receipt or order confirmation is required to process a refund.

Non-Refundable Items

The following items are not eligible for refunds:

• Items marked as “Final Sale” or “Non-Returnable.”
• Personalized or custom-made products.
• Digital downloads or services once delivered.

Refund Process

To initiate a refund, please follow these steps:

1. Contact Us: Reach out to our customer service team at info@inlightsky.com or +91-8830467398 to request a refund.
2. Provide Details: Share your order number, reason for the refund, and any supporting evidence (e.g., photos of defective or damaged items).
3. Approval: Once your request is reviewed and approved, you will receive instructions on how to return the item.
4. Return the Item: Ship the item back to us at Inlightsky Technologies, 563, Panchayat Samiti Road, Amgaon -441902, MH. The shipping cost for returns may be your responsibility unless the item was defective or incorrect.
5. Processing Time: Once we receive the returned item, we will inspect it and notify you of the refund status. Refunds are typically processed within 5-7 business days.

Refund Method

Refunds will be issued to the original payment method used during purchase. If this is not possible, alternative arrangements will be made. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchanges

If you wish to exchange an item instead of requesting a refund, please contact us at info@inlightsky.com. Exchanges are subject to product availability and the same conditions as refunds.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you. Supporting evidence, such as photos, may be required.

Cancellations

Orders can be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible. Once the order is shipped, the refund policy will apply.

Contact Us

If you have any questions about our Refund Policy or need assistance with a refund or return, please contact us at:

Inlightsky Technologies
563, Panchayat Samiti Road, Amgaon 441902
info@inlightsky.com
+91-8830467398

We appreciate your business and are committed to ensuring a positive shopping experience. Thank you for choosing Shop Inlightsky !