+91-8830467398
Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you’ll find answers to common questions about our products, services, and policies. If you need further assistance, please feel free to reach out to us.
1. What products do you sell?
At Inlightsky Technologies, we specialize in eco-friendly, high-quality jute bags. Our products include stylish and durable tote bags, shopping bags, and other sustainable accessories designed to help reduce plastic usage and promote a greener lifestyle.
2. Are your products eco-friendly?
Yes! Our jute bags are made from 100% natural jute fibers, which are biodegradable and environmentally friendly. We are committed to sustainability and reducing our carbon footprint by offering products that are both practical and eco-conscious.
3. How can I place an order?
To place an order, simply browse our website and select the products you wish to purchase. Once you’ve added items to your cart, proceed to checkout and provide your payment details. You will receive a confirmation email with your order details once the payment is successfully processed.
4. What payment methods do you accept?
We accept various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Net Banking
- UPI (Unified Payments Interface)
- Popular Wallets (Paytm, Google Pay, PhonePe)
- Cash on Delivery (COD) for select locations
5. How long will it take to receive my order?
Shipping times vary depending on your location. Generally, orders are processed within 1-2 business days, and delivery can take anywhere from 5 to 10 business days. You will receive tracking information once your order has been dispatched.
6. Do you offer international shipping?
Currently, we offer shipping within India. We are working towards expanding our shipping options in the future. Please stay tuned for updates.
7. Can I modify or cancel my order after placing it?
Once an order is placed, we begin processing it immediately to ensure fast delivery. Unfortunately, we are unable to modify or cancel orders once they have been confirmed. Please ensure that all details are correct before completing your purchase.
8. What is your return and refund policy?
We offer a 7-day return window from the date of delivery. Items must be in their original, unused condition with packaging intact. For more details, please refer to our [Return and Refund Policy].
9. How can I track my order?
Once your order has shipped, you will receive a tracking number and a link to track your order. You can use this information to monitor the status of your delivery.
10. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. Provide photos of the damaged item and your order number, and we will assist you with a return or replacement.
11. Do you offer gift cards?
Currently, we do not offer gift cards, but we are considering adding them in the future. Please check back later for updates.
12. How can I contact you if I have more questions?
If you have any further questions or need assistance, feel free to reach out to our customer support team at:
- Email: info@inlightsky.com
- Phone: +91-8830467398
We’re here to help!