Return Policy

Return and Refund Policy

At Inlightsky Technologies, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help!

Eligibility for Returns

  • You may return your item(s) within 7 days of receipt for a full refund or exchange.
  • To qualify for a return, the item must be:
    • Unused and in the same condition as received.
    • In the original packaging with all tags attached.
    • Accompanied by proof of purchase (invoice or order confirmation).

Non-Returnable Items

Certain items cannot be returned, including:

  • Customized or personalized jute bags.
  • Items damaged due to misuse or mishandling.

How to Initiate a Return

  1. Email us at info@inlightsky.com within the return period, stating your order number and reason for the return.
  2. Ship the item(s) back to us at the address provided in our response email. Please ensure secure packaging to prevent damage during transit.
  3. Once we receive the item(s), we will inspect and process your return within 5-7 business days.

Refund Policy

  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable unless the return is due to a defect or error on our part.

Exchange Policy

  • Items can be exchanged for another product of equal value, subject to stock availability.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or refund at no extra cost.

Contact Us

For any queries about returns or refunds, reach out to us at:

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